We do our best to get orders out as fast as possible. Most orders ship out in 2-3 business days. During sales or holidays, processing times may increase. The transit time displayed at checkout does not include order preparation.
All orders above $35 ship free in the United States. First Class Mail packages usually arrive 3-7 business days after shipping. Priority Mail packages usually arrive 2-4 business days after shipping.
Rates for international orders start around $15 and go up from there depending on package weight, location and desired transit time. Customs fees may apply.
We ship worldwide.
Once your order has been placed, we cannot modify the order. Please double check your shipping address and shopping cart to ensure accuracy. If you'd like to cancel your order and reorder, email your order number to firstname.lastname@example.org.
For questions regarding existing orders, please email email@example.com along with your order number.
DUE TO COVID-19 AND SAFETY CONCERNS, WE WILL NOT BE ACCEPTING RETURNS FROM ORDERS PLACED AFTER APRIL 2, 2020 UNTIL FURTHER NOTICE.
We have free return shipping on all domestic orders within 30 days of when you receive the item. Item must be in brand new condition or defective to be eligible for a refund. Merchandise must still have all tags attached. Refunds will be sent after receiving your item and verifying the condition (usually funds will be added within 2 weeks).
Unfortunately, at this time we do not offer free returns unless the product is defective for international orders. If you think you have a defective product, email a photo with your order number to firstname.lastname@example.org and we will take care of it.
At this time, we cannot refund orders paid for with Crypto - that means Bitcoin, Bitcoin Cash, Litecoin, Ethereum, etc.
BROKEN ITEMS IN SHIPMENT
If you receive a broken item in your shipment, you can email us a photo to email@example.com along with your order number and we will dispatch another immediately. Be careful and toss the old jar, we don't want you to cut yourself.
RETURNS FROM RETAILERS
We do not accept returns from purchases made from a retailer. Please contact them for information on returning your item.
ON SALE ITEMS
All sales on discounted items are final - even if the sale price is temporary.
Styles and conditions
I have particularly thick and course hair, and when I opened up the jar, I was surprised to find that this product smells very similar to certain natural leave in conditioners that I use. It has the consistency of a light cream or lotion, and applies just as easily. The hold of this product is fairly deceptive, especially if you choose to apply it to damp hair. Be careful not to use too much while you search for that hold. The hold will come through naturally as your hair dries. All this being said, once you comb your hair into place and let it dry completely, you’ll be pleasantly surprised with a product that not only conditions but allows the natural shape and texture of your hair to shine. It’s not going to give you crazy amounts of hold, shine, or volume throughout the day, just the right amount to really let your hair maintain a desired shape. The scent might take some getting used to, especially if you’re used to heavily scented pomades and clays, but it actually grew on me with time. If you’re looking for a light and natural looking style, give this stuff a try. Embrace your natural flow.
An unbelievably unique product that delivers exactly what it promises
The Lab Sessions 001 is a product unlike any others I have ever seen. The product smells like a pleasant vanilla and coconut, and the scent is light enough to enjoy while applying without lingering throughout the day. Scooping it out of the jar feels like scooping out butter. After breakdown, it gives the slightest amount of tack, something you would expect from a fibrous product. Despite being slightly tacky following breakdown, the product applies comfortably to both damp and blow dried hair. As a pre-styler, it provides solid control and volume while blow drying and leaves my hair with a solid foundation while taming fly-aways. As a post-styler, it is easy to work with. I had no issue putting my hair exactly where I wanted it to go, and applying any extra if needed did not result in any tugging. The product delivers a low shine as promised after initial application. It may look a little shinier at first, but it will end up as a low shine with decent texture. I would just advise avoiding applying too much product at once, as I found that sometimes resulted in clumping. The hold is exactly as promised: a solid medium. My hair maintained good volume and movement, and while it would slightly deflate, I could easily set my style back in place with my hands. The product washes out easily with water and leaves your hair feeling great. The Lab Sample 001 is a product that team Arcadian and The Pomade Shop should be proud of. It truly shows what innovation looks like.
10/10 would recommend
This product makes me want to go take a trip to the beach. It has a smell that reminds me of summer every time I smell it and leaves your hair smelling sweet without being overpowering, I have very thick, dense, coarse hair that is just over five inches in length, so I'm used to having to use really heavy products in my hair, which is why I was so surprised that this gave me the hold that it did. It feels like a leave in conditioner, and your hair will feel super light and natural. I have to run my fingers through my hair periodically to tame it, but it keeps its shape very well. This will give your hair a natural, slightly messy finish that is PERFECT for the summer or when you feel like giving your hair a break from the heavy clays and pomades of the world. Love this product.
Amazing and absolutely love this.
Also a tester here and absolutely love this product. I also thought it was gonnna be more like a conditioning product bc it is very light to scoop up and goes in your hair super slick. But to my surprise it holds extremely well. -I’d say medium to strong hold and I have some heavy thick black Asian hair. -It starts off as a medium shine then dries to a low to medium shine. -A little water in the hands mid-day and it comes back to life for a quick restyle. -Scent is nice and not overpowering. Part musk and part fruit. It’s different from anything I’ve ever used. It’s not a clay and not a gel. But I love it!! I’ll definitely be purchasing this when it releases.
Very versatile product!
I was a tester for this product. It provides a medium pliable hold with a low shine. I was able to construct several different styles. I currently have medium length thick and dense hair. It held up all day and was very easy to work with. It was a tad on the oily side, but given its a cream you will see that. All in all, Arcadian continues to make phenomenal products that are very easy to work with. This also has a nice coconut like scent. The scent disappears once it is in the hair. Pros: Application, styling, pliability, scent, hold, styling, brand Cons: A little on the greasy side