FAQ

WHEN WILL MY ORDER SHIP?

We usually process orders in 2-3 business days. The shipping estimate displayed at checkout is the transit time after processing and does not include order preparation.

 

WHEN WILL I RECEIVE MY ORDER AFTER IT SHIPS?

First Class Mail generally takes anywhere from 3-10 business days in the US. Priority Mail is usually 1-3 business days. First Class International is up to 30 business days.

 

HOW MUCH DOES SHIPPING COST?

Shipping cost is calculated at time of checkout based on order weight and destination. We can usually ship single items via First Class Mail and it comes out to around $5.

 

DO YOU OFFER ANY SHIPPING METHODS THAT AREN'T ON THE SITE?

No.

 

HOW CAN I OPEN A WHOLESALE ACCOUNT?

If you are interested in our wholesale program, please fill out our Wholesale Application and we will contact you.

 

AN ITEM I WANT TO BUY IS OUT OF STOCK. WHEN WILL IT BE RESTOCKED?

We work on restocking items as fast as we can. However, sometimes there are moments when we're out of certain products for extended periods of time. We usually post stock availability first on Instagram. You can follow us at @arcadianofficial for the most up to date information.

 

WHAT IS YOUR RETURN POLICY?

Have a look at our Return Policy page.